Terms and Conditions
Effective date: 29 September 2026
These Terms and Conditions ("Terms") govern your use of the Instacalorie mobile application and website (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. What Instacalorie does
Instacalorie lets you photograph your meals, photograph nutrition labels, and scan product barcodes. Our systems, including artificial intelligence, analyze each photo to identify the food and estimate its calories, protein, fat, carbohydrates, and related nutritional information. Barcodes are looked up in Open Food Facts, an open product database made available under the Open Database License, and the product's name and listed facts are shown to you as that database lists them, then scored by the same kind of system. The photo and the data derived from it are saved to your account so the Service can build your daily, weekly, and monthly nutrition history.
The Service can also suggest daily goals from what you tell it about your aim, and it includes Intelligence, a chat that answers questions about your own meals, goals, and weight. Intelligence is described in section 3.
2. Estimates, not medical advice
All nutritional values produced by the Service are automated estimates. They can be inaccurate or incomplete, and portion sizes, ingredients, and preparation methods may not be detected correctly. The same applies to the goals the Service suggests and to the answers Intelligence gives: they are generated automatically and can be wrong. The Service does not provide medical, nutritional, or health advice, and it is not a substitute for consultation with a qualified professional. Do not rely on the Service to manage a medical condition, including diabetes, allergies, or eating disorders.
3. Intelligence
Intelligence is a chat that answers questions about your own nutrition, goals, and weight using the data in your account. It can only read that data. It cannot change your meals, goals, weight entries, or profile.
- How it works. To answer, your question and the parts of your data it needs are processed by a third-party artificial-intelligence provider acting on our behalf, as described in our Privacy Policy. The app asks for your agreement before your first question. If you do not agree, do not use Intelligence. The rest of the Service works without it.
- Conversations are not saved. We do not store your questions or the answers. A conversation exists only while its screen is open and cannot be recovered afterwards.
- Answers can be wrong. They are generated automatically from what you logged, so they are only as complete as your log, and they can contain mistakes. Check anything that matters before acting on it.
- Not medical advice. Intelligence gives general nutrition information. It does not diagnose, it does not advise on medication, and it is not for emergencies. If you are under 18 it does not give weight loss or calorie restriction coaching. Talk to a doctor or a registered dietitian about your health.
- Limits. Intelligence answers only questions about nutrition, goals, weight, and the app. We may limit how many questions you can ask per day, and we may change, suspend, or withdraw the feature.
4. Your account
You sign in with your Apple Account using Sign in with Apple. You are responsible for the activity that occurs under your account and for keeping your device secure. You must be at least 13 years old (or the minimum age required in your country) to use the Service.
5. Information you provide
To improve your estimates and track your progress, you may provide profile information (such as your name, sex, birthday, height, and weight), nutrition and weight goals, body type, and activity level. Providing this information is optional, but some features may not work without it.
6. Data from your device
With your permission, the Service may read activity information from your device (such as steps and physical activity) and use your location to better understand the context of your meals, such as where a dish was photographed. You can withdraw these permissions at any time in your device settings; the related features will stop working, but the rest of the Service remains available.
7. Your content
You keep ownership of the photos you take. By using the Service you grant us a limited license to store, process, and analyze your photos and the data derived from them, solely to operate and improve the Service as described in our Privacy Policy.
8. Subscriptions
Scanning meals, Intelligence and goal suggestions require a paid subscription ("Premium"). The other features of the app are free. Premium is offered as a monthly or a yearly plan, and new subscribers may get a free trial period. The price, the length of the plan and the length of any trial are shown in the app before you subscribe.
Subscriptions are billed to your Apple Account by Apple. Payment is charged when the trial ends, or at confirmation of purchase when there is no trial. The subscription renews automatically at the same price and for the same period unless you cancel it at least 24 hours before the end of the current period. You can manage or cancel it in your App Store subscription settings at any time. A cancelled subscription stays active until the end of the period already paid. Refunds are handled by Apple under its terms and, where required by law, you may be entitled to one from Apple. We do not process payments directly and never see your payment details.
We may from time to time provide offer codes that grant Premium for a period at no cost or at a reduced price. They are redeemed through Apple, are subject to Apple's conditions, and cannot be exchanged for money.
9. Acceptable use
- Do not use the Service for anything unlawful or harmful.
- Do not attempt to break, overload, reverse engineer, or gain unauthorized access to the Service.
- Do not upload content that infringes the rights of others.
- Do not try to make Intelligence act outside its purpose, reveal how it is instructed, or produce content unrelated to the Service, and do not give it personal information about other people.
10. Termination and deletion
You can delete your account and all associated data at any time from the app (Account, then "Delete account and all data"). We may suspend or terminate accounts that violate these Terms. Upon deletion, your data is removed as described in the Privacy Policy.
11. Disclaimer and limitation of liability
The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the maximum extent permitted by law, Instacalorie shall not be liable for any indirect, incidental, special, or consequential damages, or for decisions you make based on nutritional estimates produced by the Service.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the app or on this page, and the effective date above will be updated. Continuing to use the Service after a change means you accept the updated Terms.
13. Contact
Questions about these Terms: instacalorieapp@gmail.com
